How long does it take an order to process?
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates
Flate Rate Shipping: We offer a flat rate of $5 shipping on the purchase of one journal unless otherwise stated on the site due to promotion. Shipping increases when purchasing more than one journal --> Two Journals for $7, Three journals for $10.
International Shipping Rates
We offer a flat rate of $10 for shipping to Canada and a flat rate of $15 for other countries outside of the U.S.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
Please check out our return policy page for any and all questions regarding returns.
We accept returns up to 15 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org